Terms of Service

1. Company And Operator Identification

These terms are issued by and bind Hong Kong Jinhui Bearings International Trading Limited, a company whose commercial activities centre on the export trading and sourcing of rolling element bearings, housings, seals, and related industrial products. The legal name used on our contracts and invoices is Hong Kong Jinhui Bearings International Trading Limited. Our principal place of operation under these terms is the address set out at the foot of this document.

The CreativeSecure website and its enquiry systems are developed and operated on the instructions of the company by the developer JinBearing. Where these terms refer to us or the company, the obligation falls on the trading company named above; where they refer to the site operator, that role is performed by the developer JinBearing within the authority given by the company. You are contracting with the trading company for any supply of goods, and your use of the digital site is arranged for the benefit of that same trade.

2. Acceptance Of These Terms

By browsing the website, sending an enquiry through the contact form, emailing our service address, or telephoning the number shown on the site, you confirm that you have the authority to act on behalf of the company or person you represent and that you accept these terms on that same basis. Where you act for a company, both you and that company are bound by these terms, and you accept responsibility for the accuracy of the information you send. If you do not have authority to bind the company you claim to represent, you must not submit an order or an enquiry seeking a price.

Where a separate written supply agreement, a purchase order with our written acceptance, or an official quotation carries its own conditions, those conditions apply to the specific transaction in addition to these standard terms. To the extent of any direct conflict on a matter that is fundamental to that order, the specific written agreement takes precedence over these general website terms. For any matter not covered by a specific agreement, these terms continue to apply.

3. Permitted Use Of The Website

You may use the site to read our catalog information, to learn about bearing ranges, to contact our desk, and to ask for quotations. The content of the site, including the product descriptions, dimension tables, and technical narratives, is provided to help professional buyers understand what we supply. You agree to use the site lawfully and not to interfere with its operation.

• You must not attempt to gain unauthorised access to any part of the site, our servers, or any account linked to our operation.
• You must not send automated enquiries, mass form submissions, or malicious code through our pages.
• You must not scrape, copy for resale, or redistribute the design or content of this site without our written permission.
• You must not use the site to send misleading, fraudulent, or unlawful communications.
• You must not try to disrupt the site with excessive traffic or other denial of service behaviour.

We reserve the right to refuse or suspend access to any visitor who breaches these rules or who appears to be acting against the interests of the site or of other customers.

4. Accuracy Of Site Information

We work hard to keep the catalog dimensions, load figures, and descriptions on this site accurate and up to date, but engineering data moves and a published figure can age. The dimension and description text on the site is provided as general guidance and is not a binding technical warranty on its own. The load figures shown as examples are indicative and do not replace the certified ratings that accompany the physical goods.

Whenever you place an order, we confirm the maker, the grade, the dimensions, and the performance data in writing before dispatch, and that written confirmation is the operating specification for your order. If a line shown on the website is no longer available or has changed, we will tell you when you enquire and, where appropriate, offer a genuine interchange that matches the duty you described.

5. Enquiries And Quotations

When you send an enquiry you should include as much useful detail as you can: the bearing number or code, the maker you prefer, the quantity, the grade or tolerance class, any seal or shield requirement, and the country of delivery. A clear enquiry lets us return a firm and fair baseline quickly. The more detail you give, the fewer assumptions we have to make and the closer the first price will be to your true cost.

A quotation that we issue is an invitation to treat rather than a binding offer to sell. It states a price, a grade, a lead time, and shipping terms that remain open for the period written on the quotation, usually thirty days unless we state otherwise. Quoted prices and availability can change if a maker changes its schedule, and we will flag any change before your order is placed rather than after. Material and freight markets move, so we encourage you to convert a firm quotation into an order while the price listed still stands.

6. Orders And Acceptance

A binding contract for the supply of goods comes into force only when we accept your order in writing. Your request by email or by form is an offer; our written acceptance, whether by a confirmation note, an invoice, or a formal acceptance of your purchase order, completes the contract. Until that written acceptance reaches you, no obligation to supply has arisen and either side may withdraw without penalty.

Each accepted order records the item codes, the quantities, the grade, the unit price, the payment method, the delivery terms, and the agreed lead time. You should check this document as soon as it arrives and tell us about any mistake before the goods are prepared. Because bearing code, grade, and quantity are the heart of the transaction, an error spotted late can be expensive to reverse; a quick review protects both of us.

7. Price, Payment, And Fees

Prices are quoted in the currency stated on the quotation, normally United States dollars for export business, and exclude any value added tax, customs duty, or import charges unless we say otherwise in writing. The price you see on an accepted order includes our goods margin; separate freight, insurance, and banking charges are shown as line items so that you always know what you are paying for.

Payment terms are agreed per order and are usually stated as a deposit plus a balance against documents, or by an agreed letter of credit where trading volumes justify it. We may require a deposit before we commit a maker production slot or reserve scarce stock. Payment is due on the dates stated on the invoice, and interest or late charges may apply to overdue accounts at the rate allowed by law. We may pause further supply or suspend an account if an overdue balance remains unpaid after a written reminder.

8. Delivery, Risk, And Title

Delivery dates we quote are estimates based on maker schedules and the freight lane chosen, and we aim to meet them. We are not liable for a short delay caused by a maker, a carrier, customs, or a port that is beyond our reasonable control. If a delivery window slips materially, we will tell you as soon as we know and offer a reasonable alternative, such as an express lane or a partial release of stock.

The point at which risk passes to you depends on the trade terms agreed, for example on the Incoterms named in your order. Unless we agree otherwise in writing, goods are packed for export at our cost and risk remains with us until the goods pass the point stated in the agreed terms, after which you bear the risk of loss or damage in transit. Title to the goods does not pass to you until we receive full payment, even if the goods have reached your warehouse; this reservation of title is a standard protection in international bearing trade.

9. Specification, Sourcing, And Substitution

We describe ourselves as a sourcing house as much as a supplier, because some orders call on our network to find the correct maker and grade for a duty you have described. When we source rather than ship from our own stock, we confirm in writing the maker we intend, the origin, and the tolerance class so that you are never surprised by the label on the box.

If a requested bearing is discontinued or unavailable, we may offer an interchange from another respected maker only where the dimensions, the load rating, the speed ceiling, and the seal arrangement genuinely match your requirement. Any substitution is offered for your written agreement rather than forced on you. If you do not accept the substitute, we will do our reasonable best to find the original you asked for or release you from that part of the order without penalty.

10. Inspection And Quality Checks

Before dispatch we run a staged inspection on the goods covered by an accepted order. Our bench checks the makers marking, measures bore and outer diameters at several clock points, verifies width, and where appropriate listens for abnormal running noise or confirms grease fill on a sealed unit. These checks catch the common errors that bring a production line to a halt and give you a documented baseline.

Where your order asks for a certificate of analysis, a batch report, or a third party inspection, we arrange that against a modest fee and include the resulting report with the consignment. Traceability is central to how we work: each accepted order is tied to a file that names maker, grade, inspection results, and delivery date, and that file stays available to you for a reasonable period after the sale as described in our privacy policy.

11. Returns, Warranty, And Liability

We stand behind the goods we supply. Each bearing is warranted to be, at the time of dispatch, free from defects in material or workmanship and true to the dimensions and grade confirmed in writing for your order. This warranty does not cover damage caused after delivery by mishandling, incorrect fitting, contamination, overloading beyond the certified rating, or use outside the makers stated speed and temperature limits.

If you find a genuine defect, contact us within a reasonable time of discovering it and before you machine or alter the part. Return the goods with your original packing and a note of the fault so that we can inspect them against the works file. Where we confirm a defect that existed at dispatch, we will, at our choice, replace the goods, send a like for like substitute, or issue a credit for the defective value. Our total liability for any order is limited, to the extent permitted by law, to the price paid for the defective goods, and we exclude indirect, special, or consequential loss such as lost production and lost profit unless a separate written agreement states otherwise.

12. Cancellation And Change Orders

You may cancel an enquiry at any time before we accept it. Once an order is accepted, cancellation is possible only with our written agreement and may be subject to a charge that reflects maker commitment and freight preparation already made. If we have reserved scarce stock or booked a production slot for your code, that commitment is usually non refundable from the moment our maker begins.

A change to quantity, code, grade, or delivery method after acceptance is treated as a new request. We will re price the revised order transparently and tell you how any change affects the delivery window before we go ahead. No post order change is binding until we return a revised written confirmation.

13. Intellectual Property

The design of the CreativeSecure website, its distinctive layout, the bearing motif artwork, the text we write, and any catalog data we compile remain our property or that of our licensors. Nothing on the site grants you a right to copy, reuse, rebrand, or resell our design for your own competing service. You may print a reasonable number of our pages for your internal review or to share a quotation with your own team, but you may not publish them or offer them as your own.

Bearing numbers and maker codes are industry standard identifiers and are not claimed as our property; listing them on an index card does not create a claim over them. Our only intellectual property interest is in the original expression, layout, and compiled catalog we present here.

14. Confidentiality And Your Data

When you share a drawing, a specification, a price you have been quoted elsewhere, or a detailed application, you give us that information so that we can serve your enquiry. We treat such material as confidential and use it only for the purpose you intend. We will not publish your drawing, forward your specification to a competing buyer, or use your private engineering detail to benefit a third party without your permission.

The collection and handling of the personal data you send us is explained separately in our privacy policy, which you can read at /privacy. That policy explains the data we keep, the lawful basis we rely on, your rights, and how to reach us about any record. These terms and the privacy policy should be read together when you decide how much detail to send us.

15. Export Controls And Customs

Because we ship bearings across borders, export laws matter. Our consignments are described honestly on customs documents with the correct harmonised codes and values. You are responsible for any import controls, licensing, duties, or specialised certification that apply in your own country, and you must tell us if the goods are destined for a sector that carries special restrictions.

We will not knowingly participate in a transaction that breaches the export rules of Hong Kong or the country of the buyer. If a customs authority questions a consignment, we will cooperate with reasonable requests for documentation that supports a lawful export. Any fine or penalty that arises from a false statement made by you on a customs matter is your responsibility.

16. Disclaimers And Limit Of Liability

The website and its technical narratives are presented for general information and are not a substitute for professional engineering review of your own application. You should confirm that any bearing you select is suited to the load, speed, temperature, and environment of your machine before you rely on it. To the fullest extent permitted by law, we provide the information on this site on an as available basis and give no warranty that it is complete or free from error.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, such as liability for death or personal injury caused by negligence or for fraud. Beyond that, and subject always to the warranty and limitation described in the earlier returns section, our total liability arising out of any order is capped at the amounts and in the manner described for that order. This limit is a fair commercial allocation and has been taken into account in the pricing we offer.

17. Your Indemnity To Us

You agree to indemnify and hold us harmless from any claim, loss, or cost that arises from your unlawful use of the site, a misrepresentation you made to us about identity or end use, a customs statement you provided that proves false, or your breach of these terms. This indemnity is limited so that it does not cover loss caused by our own negligence or by a defect in the goods we supplied.

The indemnity protects us against claims brought by third parties because of your actions. It does not grant us any right over your equipment or your own confidential material, and it stops applying the moment the underlying fault is no longer your responsibility.

18. Force Majeure

Neither side is liable for a failure to perform its obligations where that failure is caused by an event beyond the reasonable control of that side. Such events include natural disaster, war, civil unrest, epidemic, government action, a port or border closure, an international transport disruption, a failure of public power or networks, and a maker or carrier stoppage that is not of our making.

When a force majeure event occurs we will do our reasonable best to keep you informed and to resume performance as soon as conditions allow. Where the event continues for a prolonged period and makes performance impossible, either side may end the affected order on fair notice, and payments already made for goods not yet supplied will be returned or offset against any substitute we agree.

19. Governing Law And Disputes

These terms and any order accepted under them are governed by the laws of Hong Kong, without regard to its conflict of laws rules. The courts of Hong Kong have non exclusive jurisdiction over any dispute, meaning that a buyer in another country may still be sued where the contract is judged to have been performed, but in practice any legal matter concerning these terms will be resolved under Hong Kong law.

Before any formal action we invite both sides to attempt a reasonable commercial settlement. Should the parties agree, mediation may be used to settle the dispute before resorting to court. If a dispute does proceed, each side bears its own legal costs unless a court awards costs in the usual way. These provisions do not remove any rights a consumer may hold that cannot be removed by these terms.

20. Severability And Waiver

If any clause of these terms is found to be unlawful, void, or unenforceable, that clause is treated as severed from the terms and the remaining clauses continue in full force. A finding about one clause in one situation does not affect the same clause in a different situation or the other clauses at all.

A waiver is effective only if given in writing and signed on behalf of the waiving side. Our failure to insist on a strict performance of any term is not a waiver of that term and does not stop us enforcing it later. A single indulgence on one occasion does not create a standing right for the future.

21. Suspension And Termination

We may suspend or terminate your access to the site or to an accepted order where you breach these terms in a material way, where your account falls into an unreasonably overdue balance that remains unpaid after written notice, or where we reasonably suspect fraud or unlawful use of trade documents.

Where termination follows an order already accepted, we will account fairly for any goods already prepared and any sums paid, and will settle or release them in line with the sections on cancellation and payment rather than keep money for goods you never receive. Termination for breach does not end any obligation that naturally survives a contract, such as warranty, confidentiality, and the limits of liability described above.

22. Entire Agreement And Changes

These terms, together with the privacy policy at /privacy and any written order confirmation we issue, make up the full agreement between you and us on the subjects they cover. Earlier drafts, informal emails that promise something we never wrote down on an order, and marketing claims on third party pages do not form part of the contract between us.

We may revise these terms from time to time to keep them accurate as our trade and the law change. The version that governs your use is the one published on this page on the date you place your order or send your enquiry. A material change to these terms will be reflected by an updated version note near the top of this document, and your continued use of the site after an update means you accept the revised terms for new activity.

23. Contacting Us About These Terms

Questions about these terms, about an order status, or about how to handle a query on our catalog can be sent to the trading desk at the points below. Please give your order reference where you have one so that we can answer quickly.

The operating systems behind the CreativeSecure site are maintained by the developer JinBearing under the authority of the company named above, and technical questions about the site can be directed to the same service address. When you write to us about a term or an order, we will acknowledge receipt and respond within a reasonable working period.